FAQ

Questions We Hear Every Day – Caledonian Mechanical

At Caledonian Mechanical, we know HVAC can feel complicated, but we like to keep things simple, honest, and transparent. Here are some of the most common questions we get from our customers, along with our straight-forward answers.

Whether you’re looking for a quick repair, routine maintenance, or a full system replacement, Caledonian Mechanical is here to help. We take pride in being transparent, explaining every step, and treating your home or business like our own.

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  • Main FAQ

    • What brand do you recommend for the best quality and longevity?
      In our experience, Carrier is the most reliable for traditional residential applications like gas/electric split systems and rooftop package units. If you’re looking at all-electric heat pumps, Bosch is our go-to choice—they make some of the best long-lasting and efficient systems out there. We’re proud to be authorized dealers for both brands, so you’ll always get equipment we stand behind.
    • What makes and models do you service or repair?
      We work on all makes and models. Whether it’s residential heating and cooling, light commercial HVAC, or commercial refrigeration, our team handles breakdowns, repairs, planned maintenance, replacements, and full installations. If it heats, cools, or freezes, chances are—we’ve fixed it.
    • What areas do you service?
      We cover a 50-mile radius from Clovis (93611) for repairs, service, and maintenance. For new construction projects and full system installations, we’re happy to go further when needed.
    • How much does a diagnostic cost?
      Diagnostics for both residential and commercial equipment is $89.00. If you decide to move forward with the recommended repair, we credit that diagnostic fee toward the work.
    • Do you charge for estimates?
      Nope—all estimates are free. Always.
    • What do you charge for residential Planned Maintenance (tune-ups)?
      Our bi-annual tune-ups are $79 each visit, which includes a new air filter, a full system checklist, and photos documenting what we found. If we find repairs are needed, you’ll get a full breakdown before we move forward.
    • Do you offer 24-hour breakdown service?
      Yes, we do. We know breakdowns don’t just happen from 9 to 5. Our after-hours emergency call-out fee is $259.00.
    • How much experience does your team have?
      Our technicians bring over 30 years of combined experience in the HVAC/R industry.
    • When was Caledonian Mechanical established?
      We started in 2016 with a simple goal: honest HVAC service that puts the customer first.
    • Do you offer discounts for veterans?
      Yes, we proudly offer a 10% discount for all veterans as a small way to say thank you.

  • AC Installation & Replacement

    • Which AC system should I install in my home or business?
      Our team evaluates your space and your cooling requirements to establish the most appropriate AC system for you.
    • How long does it take to install an AC?
      Installation times depend on the system and the property; however, most residential and commercial installations take one to two days.
    • Which type of air conditioning do you have that is energy efficient?
      We offer different effective AC systems that will help you minimize charges for electricity while maintaining comfort in your place throughout the year.
    • Are there warranty provisions in your AC installations?
      Each of our installations comes with full guarantees to help put your mind at ease over the longevity and efficiency of the system.
    • How can I book an AC installation?
      To book an appointment, kindly give us a call or fill the contact form on our website. Our team will help you with this process, and you will not need to worry about anything.
    • Which kind of AC systems do you replace?
      We replace central air conditioners, ductless mini-splits, heat pumps, and packaged systems, making certain the new system will cool the space needed and be energy efficient.
    • When do I know that my AC requires a replacement?
      This can be manifested in frequent breakdowns, high energy consumption bills, inconsistent cooling and when the units are more than 10-15 years old.
    • Why should someone select you for an AC replacement?
      Our team offers professional services that will yield a proper outcome that is efficient in service, long-lasting and developed to suit what you require.
    • Is there an option for energy-efficient AC replacement?
      Yes we indeed offer energy efficient systems that are intended for long term cost saving purposes.
    • Can I get some support post-installation?
      We provide service, repair, and consultation for your new system to help you achieve optimal performance for heating and cooling your property.

  • AC Maintenance

    • Why is it necessary to maintain an air conditioner regularly?
      Regular maintenance of Air conditioning helps to make the system more efficient, have a longer life span, avoid extra expenses due to system failure and maintain a stable environment all year round.
    • How frequent should I be with my AC maintenance?

      It is advisable to service an AC at least once a year and even better at the beginning of the cooling season.
    • Do you work on all kinds of AC brands?
      Of course, our technicians are professionals who are aware of what has to be done in order to make sure your AC drive is in good hands no matter the brand of the system.
    • What services does maintenance of AC entails?
      This comprises checking and cleaning parts, testing and checking the refrigerant, assessing the thermostat and testing and ensuring component and part efficiency.
    • Can I book an AC maintenance?
      You can make an appointment over the website. We will try to establish the appropriate time according to your availability.

  • AC Repair

    • Which of the AC problems do you solve?
      Some of the problems that we fix include poor cooling, leakage of refrigerant, any form of noise, thermostat problems, and others.
    • How soon can you get my AC system back in order?
      We offer fast, efficient service for all of your AC needs and repair most issues within the same day to help you and your property get back to a comfortable environment.
    • Is it possible to get emergency air conditioner repair services from you?
      Yes, we perform emergency ac repairs for situations that require immediate repair for your AC to be functional when you need it.
    • Can I get an idea about the cost of your repairs?

      Absolutely! Our AC repair is flexible and meets your wallet with an affordable price and outstanding high quality of the repair service.
    • What makes you different in AC repairs?
      Qualified technicians and well-equipped with tools and most importantly commitment towards our valued customers makes us the ideal company for AC repair services.

  • Refrigeration Maintenance

    • When should I get my refrigeration serviced?
      The best time to take your refrigeration for maintenance is at least once per year to ensure it is working correctly, using less energy and lasts longer.
    • What are the advantages of cleaning a refrigeration?
      Maintenance keeps expensive failures at bay, enhances the cooling capacity, cuts energy expenses and makes your refrigeration last long, preserving the food and the appliance.
    • What are the components of refrigeration maintenance services?
      Our services include coil cleaning, temperature regulation, door gasket inspection, and search for any signs of problems in your refrigeration for it to work optimally.
    • Does maintenance assist in reducing my energy consumption?
      Yes, it makes components work to the best it can and they do not overexert the refrigeration and thus using so much energy which can be so costly.
    • Is it possible to have a custom maintenance plan?
      Yes, we offer customized maintenance services for your refrigeration that will help it to operate optimally throughout the year.

  • Refrigeration Repair

    • What are refrigeration repair prices?
      Owing to the nature of the need and repairs to be done, the costs vary with the issue.
    • What does your repair service cover?

      We assess your refrigeration, suggest the best solution that gives our advice and proceed to fix your appliance, and ensure the refrigeration is working as it should before we leave.
    • How soon can the refrigeration be expected to be repaired?
      Time taken to repair depends on the extent of the damage. Usually most queries are cleared in a matter of hours.
    • Why should I go for repair instead of refrigeration replacement?
      Fixing can be way cheaper if the problem is not very complicated. It also helps you to increase the use of your appliance without changing to a fully channel appliance.
    • When making repairs and replacements, do you employ genuine parts?
      Yes, we only make use of authentic spare parts in order to give you durable repairs on your refrigeration.

  • Refrigeration Installation & Replacement

    • What is the cost of replacing a refrigeration?
      The cost depends on the particular model and when considering the difficulty of the job to be done.
    • What procedures or steps are followed when replacing a refrigeration?
      Our technicians evaluate your existing unit, guide you on the most fitting replacement, and effect the repair. Our service is not only convenient but extremely trouble free.
    • How long does it take to replace a refrigeration?
      The majority of replacements take a couple of hours to finish. However, the time may take longer depending on the nature of installation and other specifications.
    • What are the advantages of renewing my old refrigeration?
      It leads to cost-saving as one will be able to enjoy newer models with efficiency in energy usage, better cooling, and other novel features.
    • Can you also work on other refrigeration repairs during the replacement?
      Yes, our technicians can fix additional issues, including filter or compressor problems, to guarantee that the new refrigeration runs efficiently. Contact us for more details!

  • Heating Maintenance

    • Why should heating maintenance be done often?

      Heating maintenance should be done frequently to ensure that the energy is being used properly, to avoid repair expenses and to increase your heating system’s durability.
    • What does maintenance service for the heating entail?
      Our heating maintenance service entails equipment checks, the removal of dust and dirt on the systems, adjustments, and tests.
    • How frequently should I book the heating for maintenance?
      Heating systems should be checked every year. This way ensures that your system is in proper working conditions especially during the winters.
    • Are you able to maintain both heating and AC systems?
      Yes, we do conduct a dual service where we maintain both your heating system and AC to ensure efficiency throughout the year.
    • Can maintenance be more environmentally friendly to my system?
      Absolutely! Maintenance means less energy wastage because energy efficiency is achieved, which is good for the environment and also your pocket.

  • Heating Repair

    • What services do you offer?
      Our team comes in handy in providing HVAC repair like heating repair, heat pump repair as well as AC repair for your year round comfort.
    • What are some of the signs that tell me my heater requires repair?

      These signs may include changes in the regularity of heating, noises and smells, and rising energy or maintenance costs.
    • Are your technicians certified, skilled and experienced?
      Absolutely. All our technicians have full license on heating and air conditioning systems and we boast about employing professional services skills that you can rely on.
    • Is emergency heating repair available?
      Absolutely. We have our emergency repair crew who are always on standby and ready to assist our clients in their hour of need.
    • Is it possible for you to do heating repairs for both homes and businesses?
      Yes! Our specialists work exclusively with heating systems in residential and commercial properties, using conditions of each premises and client’s needs.

  • Heating Installation & Replacement

    • What types of heating systems do you install?
      We provide furnace, heat pump, boiler, and ductless mini-split services so our heating services are both efficient and specific to your property’s needs.
    • How long does it take to have a heating installation done?
      Usually installations can take one to two days to complete depending on the project and the systems that are being installed.
    • Why should one choose to hire the services of your company?
      We understand that our installed projects require technical reliability and focus on efficiency, and therefore, our team employs higher-level skills and works with the finest materials.
    • Are there any specific heating services that you offer?
      Yes, there is flexibility in access, product layout, protection and heating depending on the type of the big building or estate in question.
    • What post-installation services do you provide?
      Not only do we install your heating system but we maintain and repair it to prevent future unnecessary catastrophes to your home or business.
    • What can I do for a refrigerator or heating replacement installation?
      Make the area easily accessible, clear all obstructions necessary and see that electrical and water conduits are linked correctly. Our technicians will take care of the remaining part professionally.
    • How long does it take to install a refrigerator or heating replacement?
      The majority of installations take between 1 and 2 hours to complete.
    • What are the advantages of the professional installation?
      Professional installation provides for safety, accuracy, efficiency, as well as durability of the household appliances.
    • Can you also do installations for commercial use?
      Yes, we do offer both the residential and the commercial appliance installation services to help homeowners and businesses meet their needs.
    • Is there any possibility of providing post installation support?

      Absolutely! We advise the client on the required levels of maintenance and guarantee that all the installed devices work properly, giving the client confidence in the work done.
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